Delux Technology has a reputation of reliability and a winning customer service,qualities that helped to build this highly respected name brand over the last 15 years.Speaking at a recent business conference,Steve,the CEO of Delux,told his audience,"We have built our reputation by changing little over the last several years,but consistently helping customers with great,caring service and a reliable product." Which type of strategy does Delux Technology use?

Question

Quizplus · Accepted Answer

Delux Technology uses a stability strategy, which involves maintaining the status quo and focusing on maintaining a consistent level of service and product quality to retain customer loyalty. This aligns with Steve's statement about the company's success being built on consistency and reliability over the years.

Delux Technology Has a Reputation of Reliability and a Winning