The upper management of a large national retail grocery store has passed along the new goals of improving customer service to the district managers.At this point,the district managers need to determine how the stores in their district will achieve top management's goal with the given resources during the next 6 to 24 months.The district managers are developing ______ planning.

Question

Quizplus · Accepted Answer

Tactical planning involves creating specific plans and actions to achieve a larger goal set by top management. In this scenario, the district managers are tasked with developing plans for achieving the goal of improving customer service within a specific time frame using available resources, indicating that this is a middle-level strategy. Therefore, the best option is B) tactical planning.

The Upper Management of a Large National Retail Grocery Store