The general manager of a furniture store recently gave a motivational PowerPoint presentation to his employees on the value of being courteous to each customer.The manager's behavior is an example of
A)leading.
B)delegating.
C)upkeep.
D)situational control.
E)planning.

Question

Quizplus · Accepted Answer

The general manager's behavior of giving a motivational presentation to his employees on the value of being courteous to each customer is an example of leading. The manager is providing guidance and direction to his employees, which is a key aspect of leading.

The General Manager of a Furniture Store Recently Gave a Motivational