You work as the sales manager for a company that sells office supplies to businesses of all sizes.Because the profit margins are razor-thin,you need to ensure that you are getting the very best prices on paper,pencils,pens,Post-It Notes,and other office supplies from the manufacturers.When reviewing the quarterly profit statement,you realize that your costs are higher than they should be,and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices.When you conduct your research to determine the reason for the higher costs,and take action to bring those costs back down,in which of the key management processes are you taking part?
A)planning
B)organizing
C)leading
D)controlling
E)mentoring

Question

Quizplus · Accepted Answer

By reviewing the quarterly profit statement and taking action to bring costs back down, the sales manager is engaging in the controlling function of management. Controlling involves monitoring performance and taking corrective action when necessary to ensure that goals and objectives are being met. In this case, the sales manager is identifying a problem (higher costs) and taking action (getting competitive bids) to correct it.

You Work as the Sales Manager for a Company That