In constructing a control matrix for a OE/S process, the principal data input(s) to the information system likely would be:

Question

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The control matrix for OE/S process involves tracking orders from the customer inquiry stage to the shipping notice stage. Therefore, the principal data input(s) to the information system would include customer order and shipping notice inputs. Customer inquiries are not necessary to track the progress of the order and may not be included in the control matrix.

In Constructing a Control Matrix for a OE/S Process, the Principal