Question 1

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help customers buy the organization's products or services represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

Marketing and sales activities are the ones that directly help customers buy the organization's products or services. Inbound logistics are related to receiving and storing inputs, operations involve transforming inputs into final products, and outbound logistics relate to the delivery of products to customers. While all of these activities are important for the functioning of the value chain, none of them directly provide value to customers in the same way that marketing and sales activities do.

Question 2

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help distribute finished products or services to customers represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

Outbound logistics represents the activities involved in delivering the finished product or service to customers, such as warehousing, order processing, and transportation. In contrast, inbound logistics involves receiving, storing, and distributing inputs to the production process. Marketing and sales involve advertising, promotions, and sales efforts to attract and retain customers. Operations refer to the processes and activities involved in transforming inputs into finished products or services. So, the best choice is B, as it represents the activities involved in distributing finished products or services to customers.

Question 3

One activity within the value chain is research and development.This activity can be identified as a
A)firm infrastructure activity.
B)human resources activity.
C)technology activity.
D)purchasing activity.

Accepted Answer

Research and development is a technology activity that involves creating new technologies or improving existing ones. It is necessary for companies to invest in R&D to stay competitive and create innovative products that can meet the changing needs of customers.

Question 4

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.
Which of the following functions in the value chain is Joe performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Joe is performing the Service function by taking calls from unhappy customers, which involves after-sales support and services to enhance or maintain the value of the product.

Question 5

________ are examples of activities that constitute inbound logistics.
A)Activities that transform inputs into final products or services
B)Activities that consist of receiving,storing,and distributing the materials used as inputs by the organization to create goods and/or services it sells
C)Activities that provide post-sale support to customers
D)Activities that help customers to buy the organization's products or services

Accepted Answer

Inbound logistics refer to the activities that involve receiving, storing, and distributing the materials used as inputs by the organization to create goods and/or services it sells. Examples of inbound logistics activities include transportation of raw materials, inventory management, and warehouse management. Activities that transform inputs into final products or services (A) are part of operations, while activities that provide post-sale support to customers (C) are part of after-sales service. Activities that help customers to buy the organization's products or services (D) are part of marketing and sales.

Question 6

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.
Which of the following functions in the value chain is Tom performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Tom is responsible for sending the finished coconuts to the wholesaler, which is a part of outbound logistics in the value chain.

Question 7

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.
Which of the following functions in the value chain is Annie performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Annie is performing the marketing and sales function by sending letters to the wholesaler to extoll the virtues of the latest production run of nuts.

Question 8

Discuss the components of a supply chain.

Accepted Answer

The answer of Discuss the components of a supply chain....

Question 9

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to transform inputs into final products or services represent
A)inbound logistics.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

The primary activities that help to transform inputs into final products or services are operations, which include activities such as production, assembly, and testing. Inbound logistics involve receiving and storing inputs, outbound logistics involve delivering finished products to customers, and marketing and sales involve promoting and selling products/services. While these activities are important for the overall value chain, they do not directly involve transforming inputs into final products or services.

Question 10

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.
Which of the following functions in the value chain is Mary performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Mary is managing the carving process, which is a part of the operations function in the value chain. Inbound logistics (A) refers to the process of receiving and storing raw materials. Outbound logistics (C) involves delivering finished products to customers. Marketing and sales (D) involves promoting the product and selling it to customers. Service (E) involves providing after-sales support to customers.

Question 11

Arranging delivery of products to customers constitutes ________ in value chain analysis.
A)shipping
B)inbound logistics
C)outbound logistics
D)delivery

Accepted Answer

Outbound logistics involves the activities involved in delivering the final product to the customer. This includes order processing, shipping, and delivery.

Question 12

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to provide post-sale support to customers represent
A)service.
B)outbound logistics.
C)marketing and sales.
D)operations.

Accepted Answer

The activities that help to provide post-sale support to customers fall under the category of service, which is one of the primary activities in the value chain. Outbound logistics are concerned with delivering the product to the customer, marketing and sales are about creating demand for the product, and operations include activities like manufacturing and production.

Question 13

Clemente Santiago has formed a business that sells carved gourmet coconuts.He has hired five employees.The most senior is Mary,who manages the carving process.Jane is the newest employee.She collects the coconuts.Joe takes calls from unhappy customers.Tom tosses finished coconuts into the sea,sending them to the wholesaler.Annie sends letters to the wholesaler extolling the virtues of the latest production run of nuts that are drifting across the bay.
Which of the following functions in the value chain is Jane performing?
A)Inbound logistics
B)Operations
C)Outbound logistics
D)Marketing and sales
E)Service

Accepted Answer

Jane is collecting the coconuts, which is part of the inbound logistics function in the value chain.

Question 14

How can a well-designed AIS improve the efficiency and effectiveness of a company's value chain?

Accepted Answer

The answer of How can a well-designed AIS improve the...

Question 15

What is the purpose behind the five primary activities in the value chain?

Accepted Answer

The answer of What is the purpose behind the five...

Quiz 1: Conceptual Foundations of Accounting Information Systems

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help customers buy the organization's products or services represent

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help distribute finished products or services to customers represent

One activity within the value chain is research and development.This activity can be identified as a

________ are examples of activities that constitute inbound logistics.

Discuss the components of a supply chain.

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to transform inputs into final products or services represent

Arranging delivery of products to customers constitutes ________ in value chain analysis.

A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to provide post-sale support to customers represent

How can a well-designed AIS improve the efficiency and effectiveness of a company's value chain?

What is the purpose behind the five primary activities in the value chain?