four I's of services consist of
A) inflexibility, intangibility, inconsistency, and inseparability.
B) intangibility, inconsistency, inseparability, and inventory.
C) incompatibility, inconsistency, inseparability, and inventory.
D) invisibility, inconsistency, inseparability, and intangibility.
E) inflexibility, incongruity, inconsistency, and inventory.
Correct Answer:
Verified
Q4: Intangible items such as airline trips, financial
Q11: help consumers assess and compare services,marketers try
Q12: _ focuses on performing services that provide
Q13: Q15: Consumers are no longer content with affordable,high Q17: Which of the following statements about services Q18: intangibility element of a service refers to Q19: There are four unique elements to services-intangibility,inconsistency,inseparability,and Q20: four I's of services consist of Q21: Singapore Airlines ad in the textbook shows
A) intangibility,
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