Inseparability in services means consumers

Question

Quizplus · Accepted Answer

Inseparability in services means that the service cannot be separated from the person providing the service. This is because the service is often created and delivered in real-time, making it difficult for customers to evaluate the service separately from the service provider. For example, a hair stylist provides a hair cutting service, but the service cannot be separated from the hair stylist's ability to deliver that service. Customers often form relationships with service providers and rely on their expertise, which also contributes to the inseparability of services.

Inseparability in Services Means Consumers