expanded marketing mix for services that includes the four Ps (product,price,promotion,and place or distribution) as well as people,physical environment,and process,is referred to as the __________.
A) seven Ps of services
B) service matrix
C) service continuum
D) service encounters
E) the service mix
Correct Answer:
Verified
Q142: Recent surveys of consumers have indicated that
Q150: Which of the following statements about relationship
Q151: Which of the following is the most
Q152: Tuition,charges,fares,and rates are all
A) euphemisms for the
Q153: Because of the intangible nature of services,consumers
Q156: Which of the following statements regarding service
Q157: FedEx brand suggests the possibility that it
Q158: of the following comprise the seven (7)Ps
Q159: Tuition,charges,fares,and rates are all
A) names given to
Q160: public relations experts agree that it is
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