McCloy-Hill, a well-known law firm in California, adopts a regular practice of documenting its client-related data daily in an electronic database. The client-related data includes the nature of legal advice sought, revenue generated by each client, and progress on each case, among others. What type of intellectual capital does such data represent to the firm?
A)venture capital
B)social capital
C)structural capital
D)human capital

Question

Quizplus · Accepted Answer

The client-related data, which includes the nature of legal advice sought, revenue generated by each client, and progress on each case, represents structural capital. Structural capital refers to the knowledge and intellectual property that is embedded in an organization's systems and processes, and is independent of any one individual's contribution. In this case, the database containing the client-related data is an example of such structural capital.

McCloy-Hill, a Well-Known Law Firm in California, Adopts a Regular