Mapping does NOT:
A)create a common understanding of the content of a process.
B)define the boundaries of a process.
C)provide a detailed view of all elements external to the process.
D)provide a baseline against which to measure the impact of improvement efforts.

Question

Quizplus · Accepted Answer

Mapping can provide a detailed view of all elements internal to the process, but it may not necessarily provide a detailed view of all elements external to the process. Therefore, choice C is the correct answer as it is the only option that is not a typical outcome of process mapping.

Mapping Does NOT