Scenario: Palliative Care Home Andy, Ben, and Carl are employees at Palliative Care Home (PCH).They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH, along with an employee-of-the-month award.In his acceptance speech, Andy indicated he is simply trying to emulate Carl, who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben, feeling left out, has started to enlist other employees in the department to help influence Lisa for next month's award.Given her position as the department manager, Lisa has _____ power.

Question

Quizplus · Accepted Answer

Lisa's power comes from her position as the department manager, which is a legitimate power. She has the authority to make decisions on matters related to her department and has the power to enforce these decisions. The other types of power (personal, coercive, referent, expert) are not relevant or applicable in this scenario.

Scenario: Palliative Care Home Andy, Ben, and Carl Are Employees