Scenario: Palliative Care Home Andy, Carl, and Ben are employees at Palliative Care Home (PCH).They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH, along with an employee-of-the-month award.In his acceptance speech, Andy indicated he is simply trying to emulate Carl, who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben, feeling left out, has started to enlist other employees in the department to help influence Lisa for next month's award.Ben is utilizing the _____ influence tactic on Lisa, to win the employee-of-the-month award for the following month.

Question

Quizplus · Accepted Answer

Ben is using the coalition influence tactic by enlisting other employees to help influence Lisa for the employee-of-the-month award. He is attempting to gather support from others to increase his chances of receiving the award.

Scenario: Palliative Care Home Andy, Carl, and Ben Are Employees