_____ involves employee responses to job demands that are novel, unusual, or unpredictable.
A)Job dissonance
B)Adaptive task performance
C)Counterproductive behavior
D)Routine task performance
E)Citizenship behavior

Question

Quizplus · Accepted Answer

Adaptive task performance involves employees being able to adapt to job demands that are novel, unusual, or unpredictable. This requires employees to be flexible and creative in their approach to tasks and problem-solving. This is different from routine task performance, which refers to employees being able to perform tasks that are standard and well-defined. Counterproductive behavior refers to actions that harm the organization or its members, while citizenship behavior refers to voluntary actions that benefit the organization and its members. Job dissonance is not a term commonly used in organizational behavior.

_____ Involves Employee Responses to Job Demands That Are Novel