Question 1

Which of the following types of analysis focuses on an evaluation of whether the options available to the manager impact any of the fundamental ethical duties of the manager?
A) Stakeholder analysis
B) Utilitarian goal-based analysis
C) Government-based analysis
D) Duty-based analysis

Accepted Answer

Duty-based analysis evaluates options based on whether they align with fundamental ethical duties, such as duties of due care, loyalty, and justice. Stakeholder analysis considers various stakeholders and their interests, utilitarian goal-based analysis focuses on maximizing overall happiness, and government-based analysis looks at legal and regulatory requirements, but none of these specifically focus on ethical duties of the manager.

Question 2

Which of the following is NOT one of the six questions that help determine whether an invasion of privacy is justifiable by an employer?
A) For what purpose is the undocumented personal knowledge sought?
B) Is this purpose a profitable and important one?
C) Is the knowledge sought through invasion of privacy relevant to its justifying purpose?
D) Is invasion of privacy the only or the least offensive means of obtaining the knowledge?

Accepted Answer

The five questions that help determine whether an invasion of privacy is justifiable by an employer are: (1) For what purpose is the undocumented personal knowledge sought? (2) Is the knowledge sought through invasion of privacy relevant to its justifying purpose? (3) Is invasion of privacy the only or the least offensive means of obtaining the knowledge? (4) Would an invasion of privacy be offensive to a reasonable person? (5) Are there adequate safeguards to protect the personal privacy of those who will be subjected to the invasion?

Question 3

What percentage of managers considered the right of employees to send and receive personal e-mails during working hours seriously unethical?
A) 39%
B) 50%
C) 56%
D) 58%

Accepted Answer

B

Question 4

In the opening case, on what date did Sony Pictures announce that "The Interview" would be available to view on national cable and satellite systems ______.
A) December, 17 2014
B) December, 19 2014
C) January 1, 2015
D) February 5, 2015

Accepted Answer

Sony Pictures announced that "The Interview" would be available on national cable and satellite systems starting January 1, 2015.

Question 5

In the opening case, the hacking into Sony Pictures databases was instigated by a group from ______.
A) FBI
B) Sony insiders
C) North Korea
D) Anonymous

Accepted Answer

The hacking into Sony Pictures databases was attributed to a group from North Korea by the FBI and other security agencies.

Question 6

All financial institutions, according to the Federal Trade Commission Safeguards Rule, must develop a security plan that does all of the following except
A) Designates one or more employees to coordinate the safeguard efforts
B) Partner with the Federal Trade Commission to access confidential data when needed
C) Designs and implements a safeguards program and regularly monitors and tests it
D) Selects appropriate service providers and makes them implement safeguards

Accepted Answer

The Federal Trade Commission Safeguards Rule does not require financial institutions to partner with the Federal Trade Commission to access confidential data when needed. The other options listed (designating an employee to coordinate safeguards, designing and implementing a safeguards program, and selecting appropriate service providers and making them implement safeguards) are all requirements of the Safeguards Rule.

Question 7

Under the ______________, employers can consider individual's e-mails corporate property.
A) Foreign Corrupt Practices Act
B) Sydney Principles
C) Kyoto Treaty
D) Electronic Communications Privacy Act

Accepted Answer

The Electronic Communications Privacy Act allows employers to consider an individual's emails as corporate property, as long as they provide notice to the employee and have a legitimate business purpose for monitoring the emails. The other choices do not pertain to this topic.

Question 8

An effective data policy needs to address issues of all of the following except
A) Privacy
B) Accuracy
C) Ownership
D) Profitability

Accepted Answer

An effective data policy needs to address issues of privacy to protect personal information, accuracy to ensure that data is reliable for decision-making, and ownership to prevent any disputes over data control. However, profitability is not necessarily a concern for a data policy as it is not related to the ethical and responsible use of data.

Question 9

________________ is one of the costs of using e-mail.
A) Frivolous use
B) Access to resources
C) Monitoring
D) Data protection

Accepted Answer

Frivolous use refers to the misuse or overuse of email for non-essential purposes, which can lead to wasted time and decreased productivity, thus being a cost of using email.

Question 10

______________ sell laptops that use fingerprint readers as part of their security systems.
A) Aladdin Knowledge Systems
B) Biometric Security Systems
C) Lenovo and Fujitsu
D) Privacy Rights Clearinghouse

Accepted Answer

The statement specifically mentions Lenovo and Fujitsu as selling laptops with fingerprint readers as part of their security systems. The other options do not have a clear connection to selling laptops with this type of technology.

Question 11

The ______________ is used to help managers determine a decision that will produce the greatest good to the greatest number of stakeholders.
A) Stakeholder analysis
B) Utilitarian goal-based analysis
C) Government-based analysis
D) Duty-based analysis

Accepted Answer

The utilitarian goal-based analysis is the most appropriate approach to determine a decision that will produce the greatest good to the greatest number of stakeholders. This approach compares the costs and benefits of each available option and selects the one that maximizes overall utility, or happiness, for the most people. The stakeholder analysis also considers the interests of different stakeholders, but it does not necessarily prioritize the greatest good for the greatest number. The government-based analysis and duty-based analysis are different ethical frameworks that are not specifically designed to maximize the welfare of all stakeholders.

Question 12

Based on the results of the American Management Association/ePolicy Institute Survey on electronic monitoring and surveillance, companies reported that they had dismissed ______of workers for misusing the Internet.
A) 9%
B) 30%
C) 48%
D) 73%

Accepted Answer

According to the American Management Association/ePolicy Institute Survey, 30% of workers were dismissed for misusing the Internet.

Question 13

Which of the following is not one of the consumer protection tools recommended by the Federal Trade Commission?
A) Protect your private information
B) Pay attention
C) Use your common sense
D) Share passwords

Accepted Answer

Sharing passwords is not recommended by the Federal Trade Commission as it can compromise the security of your personal information. The other three options are valid consumer protection tools recommended by the FTC.

Question 14

One of the most common ways of monitoring customers and potential customers is by using ____________.
A) Computer viruses
B) Spyware
C) Cookies
D) Hardware

Accepted Answer

Cookies are small text files that are placed on a user's computer when they visit a website. They can be used to track user behavior and preferences, allowing businesses to monitor and analyze customer and potential customer activity on their website. The use of computer viruses and spyware would be unethical and possibly illegal, while hardware may not be practical or cost-effective for monitoring purposes.

Question 15

Which of the following is NOT a question that managers should ask of themselves before they collect, store, and release potentially private information?
A) What is the nature of the data?
B) Who should have access to the information?
C) Who is responsible for screening potential users to ensure they have a valid reason to request access to the information?
D) What is the financial value of the data being collected?

Accepted Answer

The financial value of the data being collected may be relevant to decisions about data storage and release, but it is not directly related to questions about privacy and access control. Instead, managers should focus on understanding the nature of the data (e.g., whether it contains sensitive personal information), identifying who needs access to the information (and why), and developing processes for screening and monitoring users to ensure appropriate use of the data.

Question 16

All of the following are mentioned in the text as types of critical analysis to assist managers with their decision-making process except
A) Stakeholder analysis
B) Rights-based analysis
C) Government-based analysis
D) Duty-based analysis

Accepted Answer

The text mentions stakeholder analysis, rights-based analysis, and duty-based analysis as types of critical analysis to assist managers with their decision-making process. However, government-based analysis is not mentioned as one of these types.

Question 17

___________________ allows unannounced monitoring of business-related calls.
A) The California Public Utilities Commission
B) The Privacy Rights Clearinghouse
C) The Electronics Communications Privacy Act d: Federal Trades Commission

Accepted Answer

The Electronics Communications Privacy Act allows employers to monitor business-related calls without notifying their employees. The other options, such as the California Public Utilities Commission and the Privacy Rights Clearinghouse, do not specifically address monitoring of business-related calls. The Federal Trades Commission has some jurisdiction over protecting consumers' privacy, but not necessarily in the context of monitoring employee communication.

Question 18

Based on the results of the American Management Association/ePolicy Institute Survey on electronic monitoring and surveillance, what percentage of companies notified their employees that they were monitoring phone use?
A) 7%
B) 16%
C) 73%
D) 84%

Accepted Answer

The answer of Based on the results of the American...

Question 19

Business analytics is a key tool to analyze big data so that firms can customize their strategic focus on customers. What is not a big risk in data analysis?
A) Loss of anonymity
B) Data patterns versus reality
C) Discrimination-based customer segmentation
D) Growth in market share and sales

Accepted Answer

Growth in market share and sales is not a big risk in data analysis, but instead, it is a desirable outcome. However, loss of anonymity, data patterns versus reality, and discrimination-based customer segmentation are potential risks in data analysis.

Question 20

An effective workers' rights policy needs to address issues of all of the following except
A) Type of monitoring taking place
B) Type of information being collected
C) Accuracy of information being collected
D) Identification of what information is private or public

Accepted Answer

The accuracy of information being collected is more related to data quality and integrity rather than directly addressing workers' rights issues. Workers' rights policies typically focus on the nature and scope of monitoring and data collection, including distinctions between private and public information, rather than the accuracy of the collected data itself.

Quiz 9: Ethics and Information Technology

Which of the following types of analysis focuses on an evaluation of whether the options available to the manager impact any of the fundamental ethical duties of the manager?

Which of the following is NOT one of the six questions that help determine whether an invasion of privacy is justifiable by an employer?

What percentage of managers considered the right of employees to send and receive personal e-mails during working hours seriously unethical?

In the opening case, on what date did Sony Pictures announce that "The Interview" would be available to view on national cable and satellite systems ______.

In the opening case, the hacking into Sony Pictures databases was instigated by a group from ______.

All financial institutions, according to the Federal Trade Commission Safeguards Rule, must develop a security plan that does all of the following except

Under the ______________, employers can consider individual's e-mails corporate property.

An effective data policy needs to address issues of all of the following except

________________ is one of the costs of using e-mail.

______________ sell laptops that use fingerprint readers as part of their security systems.

The ______________ is used to help managers determine a decision that will produce the greatest good to the greatest number of stakeholders.

Based on the results of the American Management Association/ePolicy Institute Survey on electronic monitoring and surveillance, companies reported that they had dismissed ______of workers for misusing the Internet.

Which of the following is not one of the consumer protection tools recommended by the Federal Trade Commission?

One of the most common ways of monitoring customers and potential customers is by using ____________.

Which of the following is NOT a question that managers should ask of themselves before they collect, store, and release potentially private information?

All of the following are mentioned in the text as types of critical analysis to assist managers with their decision-making process except

___________________ allows unannounced monitoring of business-related calls.

Based on the results of the American Management Association/ePolicy Institute Survey on electronic monitoring and surveillance, what percentage of companies notified their employees that they were monitoring phone use?

Business analytics is a key tool to analyze big data so that firms can customize their strategic focus on customers. What is not a big risk in data analysis?

An effective workers' rights policy needs to address issues of all of the following except