An organizational survey that appears to promise change will only deepen or increase cynicism among members if nothing is done with the results.

Question

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If an organizational survey promises change and does not follow through with action based on the results, it can create a sense of distrust and cynicism among members. When members do not see any action being taken, they may lose faith in the organization's capacity to make meaningful improvements and may become more resistant to future efforts aimed at improving the organization.

An Organizational Survey That Appears to Promise Change Will Only