Which role of the change agent is defined as pointing out what has been said, heard, or learned to enhance group or individual awareness?
A) Gatekeeping
B) Diagnostic
C) Architectural
D) Mobilizing

Question

Quizplus · Accepted Answer

The diagnostic role of the change agent involves analyzing data and information to diagnose problems or areas needing improvement. Part of this role also involves pointing out what has been said, heard or learned to enhance group or individual awareness. Gatekeeping involves regulating communication within a group, architectural involves designing and implementing change initiatives, and mobilizing involves enlisting the support and involvement of others in the change process.

Which Role of the Change Agent Is Defined as Pointing