______ involves many different practices, such as benchmarking, microprocess control, cross-function networking, and lean production.
A) Total quality management
B) Reengingeering
C) Six Sigma
D) Transorganization development

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a comprehensive approach to organizational management that involves several practices such as benchmarking, microprocess control, cross-functional networking, and lean production. TQM focuses on continuous improvement of processes and products/services to enhance customer satisfaction and organizational effectiveness. Reengineering is a radical redesign of business processes to achieve significant improvements in performance, while Six Sigma is a data-driven approach to reduce defects and improve quality in processes. Transorganization development refers to a systematic process of collaboration and knowledge transfer between different organizations.

______ Involves Many Different Practices, Such as Benchmarking, Microprocess Control