____ is an arrangement in which one company contracts with another organization to provide services that could be provided by company employees.
A) Outsourcing
B) Offshoring
C) Outshoring
D) Service Level Agreement

Question

Quizplus · Accepted Answer

Outsourcing is the arrangement in which one company contracts with another organization (usually located in a different country) to provide services that could be provided by company employees. This is often done to reduce costs or access specialized expertise. Offshoring refers specifically to outsourcing to a company in a different country, while outshoring is not a commonly used term. A Service Level Agreement (SLA) is a contract between a service provider and a customer that specifies the level of service expected and the metrics that will be used to measure performance. While an SLA may be part of an outsourcing arrangement, it is not synonymous with outsourcing itself.

____ Is an Arrangement in Which One Company Contracts with Another