In a typical contract,if the service provider's performance and costs do not meet the ____ standards,financial penalties can be assessed and the contract can even be terminated.
A) SLA
B) organization's
C) outsourcing
D) accepted

Question

Quizplus · Accepted Answer

SLA (Service Level Agreement) is a documented agreement between a service provider and a customer that outlines the level of service expected. If the service provider's performance and costs do not meet the standards defined in the SLA, financial penalties can be assessed and the contract can be terminated.

In a Typical Contract,if the Service Provider's Performance and Costs