The ongoing tracking and measurement of important ____ enables the organization to use the data as feedback,so that each step in the outsourcing process can be improved based on the result of the project.
A) contacts
B) standards
C) metrics
D) benchmarks

Question

Quizplus · Accepted Answer

The term "metrics" refers to the quantifiable measures used to track and evaluate the progress and success of a project or process. By tracking and measuring these metrics, organizations can identify areas of improvement and adjust their outsourcing strategies accordingly. The other options, contacts, standards, and benchmarks, are not as directly related to tracking and improving the outsourcing process.

The Ongoing Tracking and Measurement of Important ____ Enables the Organization