The mother of a child admitted to the intensive care unit (ICU) appears very angry and tells the nurse no one is providing information about the child. Which response by the nurse is most appropriate?

Question

Quizplus · Accepted Answer

It is important for the nurse to acknowledge the mother's feelings and offer reassurance that the staff will keep her informed. Asking the mother to leave or telling her that her behavior will upset the child is not appropriate or helpful in this situation. While offering to ask the healthcare provider to come and talk with her may be appropriate, it is not the best choice as it is the nurse's responsibility to provide information and support to the family.

The Mother of a Child Admitted to the Intensive Care