The nurse is caring for a child in the pediatric intensive care unit (PICU) . The parents have expressed anger over the nursing care their child is receiving. Which nursing action is most appropriate?
A) Explaining to the parents that their anger is affecting their child, and they will not be allowed to visit the child until they calm down
B) Asking the healthcare provider to talk with the family
C) Acknowledging the parents' concerns and collaborating with them regarding the care of their child
D) Calling the hospital chaplain to sit with the family
Correct Answer:
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