The manager of a telehealth department is analyzing the metrics to determine the number of successful patient telephone calls for the week. How will the manager use this information?
A) Budget for staffing
B) Identify the need for supplies
C) Analyze the telephone bill charges
D) Determine if goals have been met Correct

Question

Quizplus · Accepted Answer

The information on the number of successful patient telephone calls will be used by the telehealth department manager to determine if the goals have been met. This is important in evaluating the performance of the department and making necessary adjustments to improve its efficiency.

The Manager of a Telehealth Department Is Analyzing the Metrics