All members of the supply chain should determine their position in the chain, identify their partners and their roles, and establish partnerships whose focus is
A)shifting costs to suppliers.
B)maximizing costs.
C)maximizing technology implementation.
D)cooperation with competitors.
E)customer relationships.

Question

Quizplus · Accepted Answer

Establishing partnerships with a focus on customer relationships is essential in creating a successful supply chain. All members should work towards meeting the needs and wants of the end customer, and this can only be achieved through cooperation and collaboration between partners. Shifting costs to suppliers or maximizing costs may result in poor quality products or services and ultimately harm the customer relationship. Maximizing technology implementation also does not guarantee customer satisfaction, as technology alone cannot replace human interaction and personalized service. Cooperation with competitors may be important in some situations, but the primary focus should be on meeting customer demands.

All Members of the Supply Chain Should Determine Their Position