Professor Terry Hill's generic strategy framework can be applied to McDonald's. The operating design choices of resource scheduling, inventory placement and control, and standardized operational and job procedures best relate to the corporate objective of _____.
A) profitable growth
B) operational excellence
C) operational sustainability
D) operational diversity

Question

Quizplus · Accepted Answer

The operating design choices mentioned (resource scheduling, inventory placement and control, and standardized operational and job procedures) align with the corporate objective of operational excellence, which is one of the three generic strategies proposed by Professor Hill. The aim of operational excellence is to achieve efficiency, cost-effectiveness, and high quality by focusing on streamlining and standardizing operational processes. Therefore, McDonald's operating design choices are geared towards achieving this objective.

Professor Terry Hill's Generic Strategy Framework Can Be Applied to McDonald's