Customer segments might be based on sales volume and profitability.
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Q40: Which one of the following statements is
Q41: The ease with which one can create
Q42: A flexibility strategy requires a capacity for
Q43: Order qualifiers are goods and service features
Q44: Improving design quality usually allows a firm
Q46: The customer benefit package that a firm
Q47: Employee training is an example of a
Q48: Although it may be difficult to change
Q49: Quality improvement initiatives generally increase market share
Q50: Eventually, order qualifiers become order winners.
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