Which leader in quality management promoted the Quality Trilogy of quality planning, quality control, and quality improvement?
A) W. Edwards Deming
B) Joseph Juran
C) Philip Crosby
D) Jack Hillerich

Question

Quizplus · Accepted Answer

Joseph Juran promoted the Quality Trilogy which consists of quality planning, quality control, and quality improvement. Another well-known model in quality management is the Deming cycle (Plan-Do-Check-Act), promoted by W. Edwards Deming. Philip Crosby is known for promoting the concept of zero defects. Jack Hillerich is not a known leader in quality management.

Which Leader in Quality Management Promoted the Quality Trilogy of Quality