ISO 9000:2000 principles consist of all of the following EXCEPT:
A) involvement of people.
B) mutually beneficial supplier relationships.
C) zero defects.
D) system approach to management.

Question

Quizplus · Accepted Answer

The ISO 9000:2000 principles consist of the involvement of people, mutually beneficial supplier relationships, and a system approach to management. Zero defects is not a principle but a traditional quality control concept.

ISO 9000:2000 Principles Consist of All of the Following EXCEPT