Although the award from the Malcolm Baldrige National Quality Award Framework receives the most attention, the primary purpose of the program is to provide a framework for performance excellence through self-assessment to understand an organization's strengths and weaknesses, thereby setting priorities for improvement.

Question

Quizplus · Accepted Answer

This statement is true. The primary purpose of the Malcolm Baldrige National Quality Award Framework is to provide a framework for performance excellence through self-assessment to understand an organization's strengths and weaknesses, thereby setting priorities for improvement. While the award does receive attention, it is not the primary purpose of the program.

Although the Award from the Malcolm Baldrige National Quality Award