Question 1

____ usually causes an organization to incur costs for replacing individuals.

Accepted Answer

Turnover refers to the rate at which employees leave an organization and need to be replaced. As a result, turnover typically incurs costs for the organization, such as recruitment and training costs for new employees. Absenteeism, workplace behavior, performance behavior, and perceptual attitude can also impact an organization, but they may not necessarily result in the need to replace individuals and incur direct replacement costs.

Question 2

Marcy's work is above average in quality and quantity of production;however,she refuses to work overtime or help newcomers.This is an example of

Accepted Answer

Marcy's refusal to work overtime or help newcomers demonstrates poor organizational citizenship, which refers to behavior that benefits the organization but is not included in job duties. Despite her above-average production, Marcy's lack of willingness to assist others and contribute to a positive work environment can have negative effects on team cohesion and overall productivity.

Question 3

The Department of Defense set a goal to develop a prosthetic arm that could pick up and feed a grape to its user.At the same time the DOD started the process to fund the project with $100 million.Which period of the creative process is this?

Accepted Answer

The period of the creative process described in the question is Preparation, which involves gathering resources and funding to begin the project. The Department of Defense is setting aside $100 million to fund the development of a prosthetic arm that can pick up and feed a grape to its user.

Question 4

____________________ is behavior directed at gaining power and controlling the behavior of others.

Accepted Answer

The answer of ____________________ is behavior directed at gaining power...

Question 5

Paula works as a safety engineer for a large petroleum-processing company.She is always willing to look at possible dangerous situations,talk to employee groups about developing safety habits,and monitor the organization to make sure it complies with OSHA standards.She never complains if she needs to work overtime on holidays or weekends.Paula is

Accepted Answer

Paula's willingness to look at potential safety hazards, talk to employees about safety habits, and monitor compliance with OSHA standards all demonstrate her commitment to being a good organizational citizen. Her willingness to work overtime on holidays and weekends further reinforces this. Cognitive dissonance, burnout, Type B personality, and external locus of control are not relevant or applicable to the given scenario.

Question 6

Latisha loves to read.She reads a lot of business,history,and biography books.She often notices similarities in the situations in the books with what she is managing at work.____ thinking is a skill that allows her to see similarities between situations,phenomena,and events.

Accepted Answer

Convergent thinking is the skill that involves drawing connections and seeing relationships among disparate pieces of information, which allows Latisha to see similarities between the situations in her books and her work scenarios.

Question 7

The overall set of expectations held by an individual about what he or she will contribute to the organization and what the organization will provide to the individual is a(n)____________________.

Accepted Answer

The answer of The overall set of expectations held by...

Question 8

____________________ is the extent to which the contributions made by the individual match the inducements offered by the organization.

Accepted Answer

The answer of ____________________ is the extent to which the...

Question 9

____________________ is an individual's beliefs about her or his capabilities to perform a task.

Accepted Answer

The answer of ____________________ is an individual's beliefs about her...

Question 10

People with the MBTI ____________________ like task identity.

Accepted Answer

The answer of People with the MBTI ____________________ like task...

Question 11

If you are a reporter for a newspaper,you are expected to write,edit,and proofread stories by the paper's deadline.These expectations are referred to as

Accepted Answer

The expectations of writing, editing, and proofreading stories by the paper's deadline are performance behaviors, as they directly relate to the job duties and responsibilities of being a newspaper reporter. Workplace behaviors, withdrawal behaviors, job attributes, and organizational citizenship do not accurately describe these expectations.

Question 12

Dale has a(n)____________________ because he believes that he earned everything he ever got.

Accepted Answer

The answer of Dale has a(n)____________________ because he believes that...

Question 13

____________________ may be physical,psychological,or emotional.

Accepted Answer

The answer of ____________________ may be physical,psychological,or emotional....

Question 14

____ is the pattern of conduct by the members of an organization that directly or indirectly influences organizational effectiveness.

Accepted Answer

The answer of ____ is the pattern of conduct by...

Question 15

____________________ refers to a person's ability to get along with others.

Accepted Answer

The answer of ____________________ refers to a person's ability to...

Question 16

Avida Sports developed a sensor system that swimmers wear in the water and to receive a computerized analysis of their stroke.Avida signed an agreement with a swim club to test the product before increasing production.Avida is in the ____ stage of the creative process.

Accepted Answer

Avida Sports has developed a sensor system, and now they have signed an agreement with a swim club to test it. This suggests that they are in the verification stage of the creative process, where they are testing and validating the effectiveness of their idea before moving forward with production.

Question 17

A satisfied employee tends to be absent ____________________ and make ____________________ contributions.

Accepted Answer

The answer of A satisfied employee tends to be absent...

Question 18

____ thinking is a skill that allows people to see similarities between situations,phenomena,or events.

Accepted Answer

Convergent thinking is the ability to draw conclusions or find a single solution by analyzing different pieces of information or perspectives. It focuses on finding similarities and connections between different ideas or situations to come to a logical conclusion.

Question 19

____ is the behavior of individuals that makes a positive overall contribution to the organization.

Accepted Answer

Organizational citizenship refers to the behavior of individuals that makes a positive overall contribution to the organization, such as helping coworkers, volunteering for extra assignments, and promoting a positive image of the organization. Performance behavior (A) refers to an individual's job performance, while collaboration (B) refers to the working together of individuals to achieve a common goal. Organizational attitude (C) refers to an individual's general feelings and beliefs about the organization. Turnover (E) refers to the rate at which employees leave an organization and need to be replaced.

Question 20

Pay,job security,benefits,career opportunities and status are some ____________________ organizations make to an individual.

Accepted Answer

The answer of Pay,job security,benefits,career opportunities and status are some...

Quiz 14: Basic Elements of Individual and Interpersonal Behavior