Managers who announce they have an "open door" policy and actually want people to use it are encouraging ____ communication.
A) downward
B) transactional
C) upward
D) horizontal
E) informal

Question

Quizplus · Accepted Answer

An "open door" policy is typically designed to encourage employees to communicate upward to their managers or supervisors. This type of communication is known as upward communication, as it flows from the lower levels of the organization to the higher levels. The idea behind an open door policy is that employees feel comfortable coming to their managers with questions, concerns, or feedback, which can help to build trust and improve overall communication within the organization.

Managers Who Announce They Have an "Open Door" Policy and Actually