Ray's boss told him that there can be no more overtime for the next month,but after lunch he tells one of Ray's subordinates to work late to finish a project.This is an example of ____ conflict.
A) intersender role
B) intrasender role
C) intrarole
D) person-role
E) interrole

Question

Quizplus · Accepted Answer

Intrasender role conflict occurs when a single sender communicates conflicting expectations or messages to a receiver. In this case, Ray's boss is the sender of both messages - first saying no overtime, then asking for overtime - creating a conflict for the subordinate who receives these conflicting instructions from the same person.

Ray's Boss Told Him That There Can Be No More