Question 1

The first application of robots was for which of the following?
A) Drilling
B) Welding
C) Cutting
D) Assembling
E) Painting

Accepted Answer

The first application of robots was for welding. This application took place in the automotive industry, where robots were used to automate the welding process on assembly lines, improving efficiency and precision.

Question 2

On your way home from class,you stopped at the student center to get some money from an automatic teller.Which of the following best describes the machine you used?
A) An advancement in manufacturing technology
B) Computer-aided design
C) Computer-aided manufacturing
D) Computer-assisted technology
E) An advancement in service technology

Accepted Answer

The machine described in the scenario is an automatic teller, which falls under service technology. Therefore, the best choice is E, "An advancement in service technology."

Question 3

The production manager has just received a large block of orders for products not manufactured yet;however,he is not concerned.Which of the following items can you safely assume this production manager uses?
A) Robotics
B) Computer-aided design
C) Process layouts
D) Computer-aided manufacturing
E) Product layouts

Accepted Answer

The production manager's lack of concern suggests that they likely use computer-aided manufacturing (CAM), which allows for efficient and precise manufacturing of products not yet in production. CAM systems use computers to control and automate the manufacturing process, which can be adapted quickly to accommodate new product designs.

Question 4

The purchasing agent for Wegmans,a grocery store,would
A) be an extremely important part of the company's supply chain management.
B) order produce,dry goods,and staple goods.
C) be responsible for buying shelving and display equipment.
D) worry just as much about having too little inventory as having too much.
E) All of these choices

Accepted Answer

The purchasing agent for Wegmans would be responsible for making sure the store has an adequate supply of produce, dry goods, and staple goods, which would make them an important part of the company's supply chain management. They would also be responsible for purchasing shelving and display equipment, as well as worrying about having the right amount of inventory to avoid stockouts or overstocking. Therefore, all of these choices are correct.

Question 5

Which of the following is NOT one of the constraints with which a purchasing agent must deal?
A) Inventory levels and delivery dates
B) Supplier reliability
C) Integrating purchasing with production
D) Getting the best possible discounts and terms
E) The quality of what is being purchased

Accepted Answer

Integrating purchasing with production is typically a broader operational or supply chain management responsibility, rather than a constraint specifically for a purchasing agent. Purchasing agents focus on sourcing, negotiating prices, ensuring quality, and managing supplier relationships, rather than integrating these activities with production schedules directly.

Question 6

Which of the following is NOT a current use for robotics?
A) Loan approval
B) Brain surgery
C) Agriculture
D) Police work
E) Jewelry engraving

Accepted Answer

Robotics is currently used in various industries including healthcare (such as brain surgery), agriculture, police work, and jewelry engraving. However, loan approval is typically not a current use for robotics.

Question 7

Heather's boss has just given her the responsibility of developing a new line of protective gear for kayakers.However,he warned her that the time available for development is not as long as she would probably like.What should Heather use to speed up the development process?
A) Robotics
B) Computer-aided design
C) Computer-integrated manufacturing
D) Computer-aided manufacturing
E) Flexible manufacturing systems

Accepted Answer

Computer-aided design (CAD) can significantly speed up the development process by allowing Heather to quickly create, modify, and optimize designs for the new line of protective gear.

Question 8

Unmanned aircraft are increasingly sent into combat instead of piloted aircraft.This is an example of
A) CAD.
B) CAM.
C) FMS.
D) robotics.
E) JOT.

Accepted Answer

The use of unmanned aircraft in combat refers to the field of robotics, where machines replace human pilots. CAD (Computer-Aided Design) and CAM (Computer-Aided Manufacturing) are related to the design and creation of products using computers. FMS (Flexible Manufacturing Systems) are automated production systems that use computer-controlled equipment. JOT (Just-in-Time) is a production strategy that involves producing items as they are needed in the manufacturing process. None of these options accurately describe the use of unmanned aircraft in combat.

Question 9

At Wal-Mart,70 percent of merchandise is rung up at the cash register before the company even pays for it.This is an example of
A) management by objectives.
B) participatory management.
C) quality circles.
D) a just-in-time inventory system.
E) computer-assisted manufacturing.

Accepted Answer

This is an example of a just-in-time inventory system, where products are ordered and received only when needed for sale, thus reducing the need for extensive inventory and associated storage costs. In this case, Wal-Mart is able to ring up 70 percent of its merchandise before paying for it because it has implemented a system of constantly monitoring inventory levels and ordering just enough to meet demand, without the need for excess inventory sitting in storage.

Question 10

Many small companies sell their products through Amazon.Sometimes the product ships from an Amazon warehouse and other times it ships from the small company.Amazon is part of the
A) raw materials and component parts.
B) in-process inventories.
C) finished-goods inventories.
D) in-transit inventories.
E) maintenance,repair,and office inventories.

Accepted Answer

Amazon is part of the in-transit inventories because the products are in the process of being shipped from the small company to the customer.

Question 11

One of the major tasks for movies like The Chronicles of Narnia is to create costumes for various species that reflect the mythical persona and that can be worn by humans for lengthy periods of time.____ could be used to speed up the development process.
A) Robotics
B) Computer-aided design
C) Computer-integrated manufacturing
D) Computer-aided manufacturing
E) Flexible manufacturing systems

Accepted Answer

Computer-aided design (CAD) can significantly speed up the development process of costumes by allowing designers to create and modify designs digitally before any physical work begins, ensuring efficiency and accuracy.

Question 12

Which of the following statements about the use of operations management as a control is TRUE?
A) Operations management can be used as a control by tying it in with the other functions.
B) When operations management is used as a control,operations managers should be held responsible for all product-related activities.
C) Accountability for operations managers is spelled out in rules when the organization is bureaucratic in nature.
D) In a clan system,accountability is usually not formalized.
E) Misplaced accountability that occurs with operations management reduces effectiveness of control and increases conflict.

Accepted Answer

The answer of Which of the following statements about the...

Question 13

Which of the following is NOT a type of inventory that must be controlled by a manufacturing organization?
A) Raw materials
B) In-transit
C) Product reviews
D) Finished goods
E) Work-in-process

Accepted Answer

Product reviews are not a type of inventory that needs to be controlled by a manufacturing organization. Raw materials, in-transit, work-in-process, and finished goods are all examples of inventory that require management and control in a manufacturing setting.

Question 14

Dale has seen unit production costs increase dramatically over the past few years because of the high interest rates on money borrowed to purchase and store inputs.Which of the following should Dale consider?
A) Management by objectives
B) Participatory management
C) Quality circles
D) Just-in-time inventory systems
E) Computer-assisted manufacturing

Accepted Answer

Just-in-time inventory systems can help reduce the amount of money Dale needs to borrow to purchase and store inputs as it focuses on receiving materials only when they are needed in the production process, reducing the amount of inventory stored and the associated costs. This can help lower unit production costs and mitigate the impact of high interest rates on borrowed funds.

Question 15

____ is the process of managing operations control,resource acquisition and purchasing,and inventory to thus improve overall efficiency and effectiveness.
A) Supply-chain management
B) Resource management
C) Inventory management
D) Quality control
E) Productivity control

Accepted Answer

Supply-chain management involves the coordination and management of various activities such as operations control, resource acquisition and purchasing, and inventory management to improve overall efficiency and effectiveness. It is concerned with the flow of goods and services from the supplier to the customer, and involves managing relationships between suppliers, manufacturers, distributors, and customers.

Question 16

Which of the following would utilize computer-controlled transportation systems?
A) Robotics
B) Computer-aided design
C) Computer-integrated manufacturing
D) Computer-aided manufacturing
E) Flexible manufacturing systems

Accepted Answer

Flexible manufacturing systems utilize computer-controlled transportation systems to efficiently move materials and products through the manufacturing process.

Question 17

The basic functional purpose of operations systems is to
A) guide development of corporate strategy.
B) guide development of business-level strategy.
C) integrate the efforts of various strategic business units.
D) coordinate the organization's functional strategies.
E) control the organization's transformation processes.

Accepted Answer

Operations systems are responsible for controlling the transformation processes of an organization, which involves the conversion of inputs into outputs. These transformation processes occur in various areas such as production, logistics, supply chain management, and service delivery. The operations system ensures that these processes are efficient, effective, and achieve the desired quality standards. Therefore, the best choice is E - control the organization's transformation processes.

Question 18

Levels of finished-goods inventories are controlled by
A) the distribution system.
B) decisions by middle management.
C) the marketing department.
D) the overall production scheduling system.
E) purchasing managers.

Accepted Answer

The overall production scheduling system controls the levels of finished-goods inventory based on production needs and lead times. Decisions by middle management, the marketing department, and purchasing managers can influence inventory levels, but do not have direct control over them. The distribution system is responsible for the physical movement of inventory, but does not control inventory levels.

Question 19

The Limited has a competitive advantage in speed.The product moves from finish good to retail stores in a fraction of the time it takes competitors to do the same thing.Its operations management excels at
A) the acquisition of inputs for organizational transformation processes.
B) the maintenance of quality of work-in-process.
C) the management of raw materials inventories.
D) the management of in-process inventories.
E) the transportation and distribution control system.

Accepted Answer

The fact that The Limited has a competitive advantage in speed and that its product moves from finish goods to retail stores quickly suggests that their transportation and distribution control system is efficient and effective. Therefore, the best choice is E.

Question 20

Power School allows parents to review grades,attendance,assignments,and student data on a daily basis.This is an example of
A) advancement in manufacturing technology.
B) computer-aided design.
C) computer-aided manufacturing.
D) computer-assisted technology.
E) advancement in service technology.

Accepted Answer

PowerSchool is a platform that provides educational technology services, allowing parents to monitor their child's academic progress and attendance. This is an example of advancement in service technology, as it enhances the way educational services are delivered and accessed.

Quiz 20: Managing Operations, quality, and Productivity

The first application of robots was for which of the following?

On your way home from class,you stopped at the student center to get some money from an automatic teller.Which of the following best describes the machine you used?

The production manager has just received a large block of orders for products not manufactured yet;however,he is not concerned.Which of the following items can you safely assume this production manager uses?

The purchasing agent for Wegmans,a grocery store,would

Which of the following is NOT one of the constraints with which a purchasing agent must deal?

Which of the following is NOT a current use for robotics?

Heather's boss has just given her the responsibility of developing a new line of protective gear for kayakers.However,he warned her that the time available for development is not as long as she would probably like.What should Heather use to speed up the development process?

Unmanned aircraft are increasingly sent into combat instead of piloted aircraft.This is an example of

At Wal-Mart,70 percent of merchandise is rung up at the cash register before the company even pays for it.This is an example of

Many small companies sell their products through Amazon.Sometimes the product ships from an Amazon warehouse and other times it ships from the small company.Amazon is part of the

One of the major tasks for movies like The Chronicles of Narnia is to create costumes for various species that reflect the mythical persona and that can be worn by humans for lengthy periods of time.____ could be used to speed up the development process.

Which of the following statements about the use of operations management as a control is TRUE?

Which of the following is NOT a type of inventory that must be controlled by a manufacturing organization?

Dale has seen unit production costs increase dramatically over the past few years because of the high interest rates on money borrowed to purchase and store inputs.Which of the following should Dale consider?

____ is the process of managing operations control,resource acquisition and purchasing,and inventory to thus improve overall efficiency and effectiveness.

Which of the following would utilize computer-controlled transportation systems?

The basic functional purpose of operations systems is to

Levels of finished-goods inventories are controlled by

The Limited has a competitive advantage in speed.The product moves from finish good to retail stores in a fraction of the time it takes competitors to do the same thing.Its operations management excels at

Power School allows parents to review grades,attendance,assignments,and student data on a daily basis.This is an example of