Organizational citizenship behaviour (OCB)refers to
A)the social needs of employees.
B)motivational strategies used by management.
C)doing tasks that are not part of normal job requirement.
D)organizational values and how they are implemented.
E)work that must be done as part of one's job description.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviour (OCB) refers to going beyond one's normal job requirements and performing tasks that benefit the organization as a whole, such as helping coworkers, volunteering for projects, or offering constructive feedback. It is not directly related to social needs, motivational strategies, organizational values or job requirements.

Organizational Citizenship Behaviour (OCB)refers to