Question 1

The ________ stage of group development is characterized by close relationships and cohesiveness.
A)norming
B)storming
C)forming
D)performing
E)adjourning

Accepted Answer

The norming stage of group development is characterized by the development of close relationships and cohesiveness among team members as they start to work together more effectively and establish a sense of unity.

Question 2

The question,"Why are we here?" relates to the ________ stage of team development.
A)forming
B)norming
C)storming
D)performing
E)adjourning

Accepted Answer

The forming stage is the initial stage of team development where team members are just getting to know each other and establishing the purpose of the team. During this stage, individuals may question the reason for their presence on the team and seek clarification on the team's goals and objectives. Therefore, the question "Why are we here?" is most relevant during the forming stage.

Question 3

Management has found that teams are more ________ to changing events than are traditional departments or other forms of permanent groupings.
A)responsive
B)resistant
C)indifferent
D)fearful
E)passive

Accepted Answer

The word "responsive" means reacting quickly and positively to changing events, which is the opposite of "resistant," "indifferent," "fearful," and "passive." Therefore, management has found that teams are more responsive to changing events.

Question 4

SCENARIO 5-1
Your supervisor is interested in re-engineering work processes throughout the organization in order to establish work teams.However,he needs to make a presentation to senior executives outlining the benefits of such a plan.You have been asked to provide him with the rationale for such an endeavour.

-Referring to SCENARIO 5-1,since you understand when teams are most appropriate,and that they work best when there are significant levels of trust among team members,you caution your supervisor to consider ways that he could build trust among team members.You suggest that he build trust by
A)adjusting the reward system.
B)being open and willing to protect and stand up for team members.
C)increasing the interdependence of members.
D)providing resources at the last minute to demonstrate to team members your reliability.
E)explaining to team members how to do the tasks;this way there will be a standard process to follow and no surprises for team members.

Accepted Answer

Building trust among team members is crucial for the success of work teams. One way to build trust is by being open and willing to protect and stand up for team members. This shows that the supervisor has the team's back and is committed to their success. Adjusting the reward system may motivate team members, but it does not necessarily build trust. Increasing interdependence may promote collaboration, but it does not necessarily build trust. Providing resources at the last minute may demonstrate reliability, but it may also cause stress and uncertainty for the team. Explaining how to do tasks may provide clarity, but it does not necessarily build trust.

Question 5

A team is
A)any group of people working together.
B)a number of people working together toward and accountable for a common goal.
C)people,like factory workers,who perform the same tasks.
D)a group of people with a common relationship.
E)members of the same department.

Accepted Answer

A team is more than just a group of people working together. It also includes having a common goal and being accountable for that goal. This distinguishes a team from just any group of people.

Question 6

Ammad says,"Only we are responsible for achieving the group's goal,not the boss!" Ammad is describing his group as being a
A)self-managed work group.
B)virtual team.
C)project group.
D)work team.
E)problem solving group.

Accepted Answer

The answer of Ammad says,"Only we are responsible for achieving...

Question 7

Groups become a "team" when
A)members get to know one another.
B)a leader is appointed.
C)members accept and share accountability for the work.
D)each member understands his or her own goal in the task.
E)the president of the company tells them they are a team.

Accepted Answer

Accountability is a key factor in turning a group into a team. When members accept and share accountability for the work, they begin to work together more closely towards a shared goal. This leads to better communication, trust, and collaboration, all of which are hallmark characteristics of a high-functioning team. While the other options (getting to know one another, appointing a leader, understanding individual goals, and receiving recognition from a higher-up) may help facilitate teamwork, none of them are sufficient on their own to turn a group into a true team.

Question 8

Studying the stages of group development can help us
A)address anxieties about working in groups.
B)provide direction to individuals for performance.
C)determine cost-effective operations.
D)determine intrinsic motivating factors.
E)broaden the scope of strategic planning.

Accepted Answer

Studying the stages of group development can help us address anxieties about working in groups because it allows individuals to understand the typical progression and challenges that groups go through, which can alleviate some of the uncertainty and stress associated with group work.

Question 9

Organizations have turned to teams as a better way to use employees' talents.This is because teams
A)are quick to accomplish tasks.
B)are slower to deploy,thereby commitment is strengthened.
C)are more flexible and more responsive to changes than individuals.
D)know how to work closely together.
E)have cohesiveness among members.

Accepted Answer

Teams are more flexible and responsive to changes than individuals because they bring together different perspectives and skill sets, allowing for more creative problem-solving and adaptability to changing situations. Additionally, the interdependence of team members fosters a sense of shared responsibility and accountability, which can enhance performance and motivation. Choices A, B, D, and E may be true in some cases, but they do not capture the essential benefits of teams.

Question 10

When considering the five stages of group development,it is important to remember that
A)groups will spend equal amounts of time in each stage.
B)groups will progress through the five stages in exactly the same order.
C)groups will spend the exact same time in each stage.
D)groups progress through the stages in the time and order appropriate to the team.
E)individuals recognize that team formation is a relatively simple task.

Accepted Answer

The correct option is D because the five stages of group development (forming, storming, norming, performing, and adjourning) are not meant to be a linear or fixed process, and groups can progress through them in different ways and at different speeds. The timing and order of the stages depend on the group's characteristics, goals, and dynamics, as well as external factors such as the task complexity or the level of support from the organization. Therefore, it is crucial to adapt to each group's development process to enhance its performance and effectiveness. Option A, B, C, and E are incorrect since they present either incorrect or incomplete information about the stages of group development.

Question 11

Joe was waiting patiently for his bus to arrive along with several other people who began to bond together after a rather long wait.It can be said that Joe was part of a ________ with these people.
A)team
B)posse
C)group
D)virtual team
E)fraternity

Accepted Answer

Joe was part of a group with the other people who were waiting for the bus. A group is a collection of individuals who come together for a common purpose or have shared characteristics. While posse, team, and virtual team are also collections of individuals, they typically have a more specific purpose or goal, and fraternity typically refers to a social organization or brotherhood.

Question 12

Evidence suggests that teams outperform individuals when the task being done requires
A)synopsis.
B)multiple skills.
C)fewer skills,which leads to higher efficiency.
D)simple skills.
E)completion within a tight time frame.

Accepted Answer

Teams are usually better equipped to handle tasks that require multiple skills because they can pool their resources and expertise to address different aspects of the project. This can result in a more well-rounded and comprehensive outcome.

Question 13

SCENARIO 5-1
Your supervisor is interested in re-engineering work processes throughout the organization in order to establish work teams.However,he needs to make a presentation to senior executives outlining the benefits of such a plan.You have been asked to provide him with the rationale for such an endeavour.

-Referring to SCENARIO 5-1,which of the following is a good reason for undertaking such a plan?
A)It will reduce conflict.
B)It will have negative synergy.
C)It will dramatically decrease the amount of time to make decisions.
D)Individuals will have greater job satisfaction because of higher pay levels.
E)Employees will have greater task identity.

Accepted Answer

Employees will have greater task identity, which can lead to increased job satisfaction and motivation as they see the impact of their work within the team.

Question 14

The question "What do others expect of me?" relates to the ________ stage of team development.
A)forming
B)norming
C)storming
D)performing
E)adjourning

Accepted Answer

The "norming" stage of team development involves establishing expectations, norms, and roles within the team, which includes understanding what others expect of each member.

Question 15

A group that remains too long in the ________ stage may have less of an ability to complete the task because of interpersonal problems.
A)performing
B)norming
C)controlling
D)storming
E)adjourning

Accepted Answer

The stage in which interpersonal problems arise is the storming stage. If a group remains in this stage for too long, it can affect their ability to complete the task at hand. The performing stage is the stage where the group is focused on achieving the task, and the norming stage is where the group establishes norms and cohesion. The controlling stage is not a commonly recognized stage of group development. The adjourning stage is the stage where the task is completed and the group disbands.

Question 16

Suppose an ad hoc group forms to help eliminate a parking problem within their organization.As the group begins to work on this project,a new public transportation system is introduced and fewer employees drive to work.Discovering that its mission is no longer needed,the group gradually disbands and eventually stops meeting altogether.In what stage of development does this group appear to be?
A)controlling
B)performing
C)adjourning
D)norming
E)storming

Accepted Answer

The group appears to be in the adjourning stage, which is when the group disbands and stops meeting altogether because its mission is no longer needed. In this stage, the group has accomplished its goal and it is time to move on from the project.

Question 17

At what stage of team development do members "test the waters" to determine what types of behaviours are acceptable?
A)forming
B)norming
C)storming
D)performing
E)adjourning

Accepted Answer

During the forming stage, team members "test the waters" to understand what behaviors are acceptable as they are just starting to get to know each other and establish group norms.

Question 18

Nickelback,a popular Canadian rock group,has achieved high levels of album sales and experienced sell-out crowds at its concerts.Using the textbook's definition,this band would be classified as a(n)
A)shared leadership team.
B)work group.
C)work team.
D)efficient team.
E)special team.

Accepted Answer

A work team is a group of individuals who work together to achieve a common goal, often characterized by high levels of collaboration and interdependence, similar to how a band works together to produce music and perform concerts.

Question 19

Some members may be upbeat and others may be depressed in the ________ stage of development.
A)performing
B)norming
C)storming
D)adjourning
E)controlling

Accepted Answer

In the adjourning stage of team development, the project is coming to an end, and members may experience a range of emotions from happiness about the project's completion to sadness about the dissolution of the team relationships.

Question 20

In this stage,group energy has moved from getting to know one another to getting the work done.
A)forming
B)norming
C)storming
D)performing
E)adjourning

Accepted Answer

Performing is the stage where the group has established a clear purpose, goals, and norms, and is now focused on getting the work done. Members should be working together collaboratively, and there should be a sense of cohesion and mutual trust among the group. This stage is marked by a high level of productivity and achievement towards the group's goals.

Quiz 5: Working in Teams

The ________ stage of group development is characterized by close relationships and cohesiveness.

The question,"Why are we here?" relates to the ________ stage of team development.

Management has found that teams are more ________ to changing events than are traditional departments or other forms of permanent groupings.

A team is

Ammad says,"Only we are responsible for achieving the group's goal,not the boss!" Ammad is describing his group as being a

Groups become a "team" when

Studying the stages of group development can help us

Organizations have turned to teams as a better way to use employees' talents.This is because teams

When considering the five stages of group development,it is important to remember that

Joe was waiting patiently for his bus to arrive along with several other people who began to bond together after a rather long wait.It can be said that Joe was part of a ________ with these people.

Evidence suggests that teams outperform individuals when the task being done requires

The question "What do others expect of me?" relates to the ________ stage of team development.

A group that remains too long in the ________ stage may have less of an ability to complete the task because of interpersonal problems.

At what stage of team development do members "test the waters" to determine what types of behaviours are acceptable?

Nickelback,a popular Canadian rock group,has achieved high levels of album sales and experienced sell-out crowds at its concerts.Using the textbook's definition,this band would be classified as a(n)

Some members may be upbeat and others may be depressed in the ________ stage of development.

In this stage,group energy has moved from getting to know one another to getting the work done.