SCENARIO 6-2
Dave is Janice's supervisor in the research department.When Dave asked Janice how soon she could start a new research project,Janice answered: "I honestly don't know because I have too much to do,but you can help me by editing the report I'm working on." Dave replied,"Are you telling me that you do not have enough time to do some minor editing? I don't really think that it is a two-person job and,by the way,I'm busy too!"

-Referring to SCENARIO 6-2,if one explained Dave's response as due to tension and anxiety about oral communication,written communication,or both,according to your text,this would describe
A)a feedback loop.
B)information overload.
C)filtering.
D)selective communication.
E)communication apprehension.

Question

SCENARIO 6-2
Dave is Janice's supervisor in the research department.When Dave asked Janice how soon she could start a new research project,Janice answered: "I honestly don't know because I have too much to do,but you can help me by editing the report I'm working on." Dave replied,"Are you telling me that you do not have enough time to do some minor editing? I don't really think that it is a two-person job and,by the way,I'm busy too!"

-Referring to SCENARIO 6-2,if one explained Dave's response as due to tension and anxiety about oral communication,written communication,or both,according to your text,this would describe
A)a feedback loop.
B)information overload.
C)filtering.
D)selective communication.
E)communication apprehension.

Quizplus · Accepted Answer

Dave's response of denying Janice's request for help and getting defensive about his own workload could be attributed to communication apprehension, which refers to anxiety or fear about communicating with others. This can manifest in interpersonal communication, including oral and written communication.

SCENARIO 6-2 Dave Is Janice's Supervisor in the Research Department.When Dave Asked