When a friend tells you about a disagreement she had with a significant other,the details of the disagreement make you so angry that you are unable to listen.You are experiencing
A) emotional noise.
B) criticizing the speaker.
C) information overload.
D) external noise.

Question

Quizplus · Accepted Answer

Emotional noise refers to the emotional response that can interfere with effective listening. In this case, the anger that the listener is feeling is preventing them from being able to listen to their friend's account of the disagreement.

When a Friend Tells You About a Disagreement She Had