Question 1

During an interaction with a person from another culture,you make a terrible communication mistake and realize that you insulted the individual.The next day you decide to call her or him and explain what you intended to convey.This best exemplifies
A) adaptation.
B) intercultural awareness.
C) adapting predictively.
D) adapting reactively.

Accepted Answer

Adapting reactively means adjusting one's communication skills and methods after realizing that communication has gone wrong. In this scenario, the individual realizes that they insulted the other person the previous day and hence, decide to call and explain what they intended to convey, which is a reactive adaptation.

Question 2

Match the words below with the definitions. Words are used only once.
-Socially learned and reinforced characteristics that include one's biological sex and psychological characteristics.
A)enculturation
B)world view
C)social decentring
D)empathy
E)third culture
F)acculturation
G)gender
H)race
I)sympathy

Accepted Answer

Gender refers to socially learned and reinforced characteristics that include one's biological sex and psychological characteristics.

Answer: H
 Race is a socially constructed category that groups people based on physical characteristics such as skin tone, facial features, and hair texture.

Answer: A
 Enculturation is the process by which individuals learn and internalize the culture of their society through socialization and experience.

Answer: F
 Acculturation refers to the process of adapting to and assimilating with the culture of a new society.

Answer: C
 Social decentring is the process of recognizing and understanding that different cultures have different perspectives and understanding of the world.

Answer: E
 Third culture refers to a cultural identity that emerges as a result of living in multiple cultures and being influenced by them.

Answer: D
 Empathy is the ability to understand and share the feelings of others.

Answer: I
 Sympathy is feeling pity or compassion for someone's difficult situation but not necessarily understanding their feelings.

Question 3

Your friend is upset because her roommate didn't pay her share of the rent.To accurately predict her reactions you might
A) assume that your friend will react the exact same way in which you would.
B) draw on specific knowledge you have of your friend.
C) draw on the principle of interpersonal communication that you have used successfully in the past.
D) apply your understanding of people in general.

Accepted Answer

The best option is to draw on specific knowledge you have of your friend, as people can have different reactions to the same situation. Your friend may have a unique perspective or coping mechanisms that you are aware of, which can help you predict how she might react in this situation.

Question 4

________ can provide a bond between you and another person,increase your understanding,or strengthen a relationship.
A) Adaptation
B) Empathy
C) Relational empathy
D) Sympathy

Accepted Answer

Empathy involves understanding and sharing the feelings of another person, which can create a bond and strengthen a relationship. Adaptation is the ability to adjust to new situations, relational empathy is not a commonly used term, and sympathy involves feeling pity or sorrow for someone else's situation without necessarily understanding or sharing their feelings.

Question 5

________ is when you tell others that you are sorry that they are feeling what they feel.
A) Sympathy
B) Empathy
C) Relational empathy
D) Adaptation

Accepted Answer

Sympathy is the act of expressing sorrow or pity for someone else's misfortune, including acknowledging their emotions and feelings.

Question 6

The process of developing an emotional reaction similar to what another person is experiencing is
A) social centring.
B) empathy.
C) sympathy.
D) adaptation.

Accepted Answer

The process described in the question is empathy, which involves understanding and sharing the emotional experiences of another person. Social centring and adaptation are not commonly used terms in psychology, and sympathy is typically defined as feeling sorrow or pity for someone else's difficulties, rather than experiencing a similar emotional reaction.

Question 7

Applying our understanding of people in general,or of categories of people from whom we have gained some knowledge,is one method of
A) social decentring.
B) adapting reactively.
C) being empathic.
D) being sympathetic.

Accepted Answer

Applying our understanding of people in general, or of categories of people from whom we have gained some knowledge, is one method of social decentring, which involves stepping out of our own perspective and taking into consideration the perspective of others. Adapting reactively, being empathic, and being sympathetic are not specific methods of achieving social decentring.

Question 8

Match the words below with the definitions. Words are used only once.
-Genetically transmitted physical characteristics of a group of people.
A)enculturation
B)world view
C)social decentring
D)empathy
E)third culture
F)acculturation
G)gender
H)race
I)sympathy

Accepted Answer

Race refers to the genetically transmitted physical characteristics of a group of people.

Answer: G
 Gender refers to the socially constructed roles, behaviors, and attributes that a particular society considers appropriate for men and women.

Answer: F
 Acculturation refers to the process of cultural and psychological change that occurs when individuals or groups come into contact with a different culture.

Answer: A
 Enculturation refers to the process of learning one's own culture.

Answer: B
 World view refers to the overall perspective or way of understanding the world that a particular individual or culture has.

Answer: E
 Third culture refers to the shared culture that develops between two individuals who come from different cultural backgrounds.

Answer: I
 Sympathy refers to feeling sorry for someone else's situation.

Answer: D
 Empathy refers to the ability to understand and share the feelings of another person.

Answer: C
 Social decentring refers to the ability to take on the perspective of others and view the world from their point of view.

Question 9

Adjusting our behaviours to accommodate an individual,a relationship,or a situation is
A) empathy.
B) adaptation.
C) sympathy.
D) social empathy.

Accepted Answer

Adjusting our behaviours to accommodate an individual, a relationship, or a situation is called adaptation. It involves modifying our actions and attitudes to fit with the circumstances we find ourselves in. Empathy is the ability to understand and share the feelings of others, while sympathy is feeling sorry for someone else's misfortune. Social empathy is the ability to understand the complex ways in which people interact and shows compassion towards others. However, none of these terms fully capture the idea of adjusting oneself to a particular situation or individual, so B is the correct answer.

Question 10

Mary knows that she will be going into a high-context culture and therefore reminds herself to be a little more laid back with punctuality and to be more sensitive to the nonverbal cues being exchanged.This best exemplifies
A) adaptation.
B) adapting predictively.
C) adapting reactively.
D) empathy.

Accepted Answer

The answer of Mary knows that she will be going...

Question 11

Knowledge of others,motivation to enhance the quality of communication,and being other-oriented are characteristics of
A) a competent communicator.
B) the intercultural process.
C) ethnocentrism.
D) relational empathy.

Accepted Answer

Competent communicators possess knowledge of others, are motivated to enhance the quality of communication, and are other-oriented. They are able to adapt to different situations and audiences and effectively convey their message.

Question 12

The main difference between social decentring and empathy is
A) a matter of degree.
B) one is other-oriented and the other is self-oriented.
C) one is a cognitive reaction and the other is an emotional reaction.
D) one is an emotional reaction and the other is a behavioural reaction.

Accepted Answer

Social decentring is primarily a cognitive process where one attempts to understand another's thoughts and perspectives, while empathy involves an emotional response to another's feelings or situation.

Question 13

When you see a story on the news about parents who have lost a child,you begin to cry.You are responding with
A) empathy.
B) sympathy.
C) adaptation.
D) similarity.

Accepted Answer

Empathy is the ability to understand and share the feelings of another person. In this scenario, the individual is experiencing a strong emotional response to the situation of parents losing a child, indicating an empathetic response. Sympathy involves feeling sorrow or concern for someone else's misfortune, but not necessarily sharing their emotions. Adaptation and similarity do not apply to this scenario.

Question 14

Describing Twitter to your grandparents who have never heard of it before is
A) topical adaptation.
B) adaptation through examples, comparisons, and analogies.
C) adaptation through language choice.
D) explanatory or elaborated adaptation.

Accepted Answer

The answer of Describing Twitter to your grandparents who have...

Question 15

"I was so sorry to learn that you have to retake the exam" exemplifies
A) relational empathy.
B) adaptation.
C) empathy.
D) sympathy.

Accepted Answer

The statement expresses sympathy, as it shows understanding and sharing of another person's feelings, particularly in a situation of misfortune.

Question 16

Communication accommodation theory suggests that
A) we all adapt our behaviour to others' to some extent.
B) we do not adapt our behaviour to others'.
C) we cannot communicate without adapting our behaviour to others'.
D) we can only communicate by adapting our behaviour to others'.

Accepted Answer

Communication accommodation theory suggests that we all adapt our behaviour to others' to some extent, in order to reduce social distance and enhance communication effectiveness. This can include changes in language, vocabulary, and speed of speech, as well as nonverbal behaviours such as gestures and eye contact. However, the level of accommodation may vary depending on factors such as the situation, culture, and individual differences. While complete non-adaptation to others' behaviour may be possible, it can also lead to miscommunication and social isolation.

Question 17

Talking about an article you read in a magazine that your partner enjoys reading is
A) explanatory or elaborated adaptation.
B) topical adaptation.
C) adaptation through examples, comparisons, and analogies.
D) adaptation through language choice.

Accepted Answer

Topical adaptation refers to selecting a topic that would interest the audience. In this case, the speaker is discussing an article from a magazine that the partner enjoys reading, which suggests that the topic is of interest to the partner.

Question 18

Regardless of whether you are dealing with someone from your family or from another country,________ leads to more effective interpersonal communication.
A) enculturation
B) acclamation
C) other-orientation
D) ambiguity toleration

Accepted Answer

Other-orientation refers to the practice of focusing on the perspective and needs of others during communication. This approach helps to build empathy and rapport, which can facilitate more effective communication and avoid misunderstandings. It is particularly important when dealing with individuals from different cultural backgrounds, as it can help to bridge gaps in understanding and prevent unintentional offense. Enculturation refers to the process of learning and adopting the cultural norms and values of one's own society, while acclamation refers to the process of getting used to a new environment or situation. Ambiguity toleration refers to the ability to cope with uncertainty and interpret vague or conflicting information, but it is not necessarily linked to interpersonal communication effectiveness.

Question 19

To make our message more understandable or to accomplish our goals more effectively,we
A) adapt our communication to the other person.
B) rely on our partner to convey their understanding to us.
C) need to speak slowly and louder to individuals from other cultures.
D) need to use simple words and short sentences.

Accepted Answer

Adapting our communication to the other person is the best way to make our message more understandable or accomplish our goals more effectively. This may include using language that is familiar to them, adjusting our tone or pace, and being aware of cultural differences. Simply speaking louder or using simpler language may not be effective if it does not align with the other person's communication style or understanding.

Question 20

To adapt predictively,you
A) modify your behaviours in anticipation of an event.
B) predict how much adaptation it will take to fit comfortably into another culture.
C) modify your behaviours after an event.
D) adapt to create a co-culture.

Accepted Answer

To adapt predictively means to modify your behaviors in anticipation of an event. This could include adjusting your actions or habits to better fit a situation that you know will occur in the future, such as preparing for a job interview or changing your routine in anticipation of a move to a new city.

Quiz 4: Interpersonal Communication and Diversity: Adapting to Others

During an interaction with a person from another culture,you make a terrible communication mistake and realize that you insulted the individual.The next day you decide to call her or him and explain what you intended to convey.This best exemplifies

Match the words below with the definitions. Words are used only once. -Socially learned and reinforced characteristics that include one's biological sex and psychological characteristics.

Your friend is upset because her roommate didn't pay her share of the rent.To accurately predict her reactions you might

________ can provide a bond between you and another person,increase your understanding,or strengthen a relationship.

________ is when you tell others that you are sorry that they are feeling what they feel.

The process of developing an emotional reaction similar to what another person is experiencing is

Applying our understanding of people in general,or of categories of people from whom we have gained some knowledge,is one method of

Match the words below with the definitions. Words are used only once. -Genetically transmitted physical characteristics of a group of people.

Adjusting our behaviours to accommodate an individual,a relationship,or a situation is

Mary knows that she will be going into a high-context culture and therefore reminds herself to be a little more laid back with punctuality and to be more sensitive to the nonverbal cues being exchanged.This best exemplifies

Knowledge of others,motivation to enhance the quality of communication,and being other-oriented are characteristics of

The main difference between social decentring and empathy is

When you see a story on the news about parents who have lost a child,you begin to cry.You are responding with

Describing Twitter to your grandparents who have never heard of it before is

"I was so sorry to learn that you have to retake the exam" exemplifies

Communication accommodation theory suggests that

Talking about an article you read in a magazine that your partner enjoys reading is

Regardless of whether you are dealing with someone from your family or from another country,________ leads to more effective interpersonal communication.

To make our message more understandable or to accomplish our goals more effectively,we

To adapt predictively,you