The most appropriate graphical tool to identify the root causes of an error in a production process is a ______.
A) check list
B) Pareto chart
C) fishbone diagram
D) point-and-figure chart
E) control chart

Question

Quizplus · Accepted Answer

A fishbone diagram, also known as an Ishikawa or cause-and-effect diagram, is specifically designed to identify the root causes of errors or problems in a production process. It allows for a systematic analysis of the possible causes and their relationships to the problem, ultimately leading to finding a solution. The other options, while useful in other contexts, are not as effective for identifying root causes in a production process.

The Most Appropriate Graphical Tool to Identify the Root Causes