When investing in automated systems, which of the following intangible or indirect benefits may be important?

Question

Quizplus · Accepted Answer

All of the intangible or indirect benefits listed (improved customer satisfaction, improved market share, reduced support labor cost, and reduced lead time) may be important when investing in automated systems. Improved customer satisfaction and improved market share may result from increased efficiency and speed of processes. Reduced support labor cost may result from the automated system taking over manual tasks previously done by human labor. Reduced lead time may result from increased efficiency and streamlined processes.

When Investing in Automated Systems, Which of the Following Intangible