Employees' role in quality management is becoming less important because of the implementation of strong quality management systems.
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Q5: The Deming Wheel is also known as
Q30: Total quality management represents a set of
Q34: Which of the following is not a
Q36: Deming advocated the elimination of both common
Q37: Deming believed that only employees are responsible
Q39: Customer complaint costs are an example of
Q39: ISO 9000 certification is a major consideration
Q40: Today,total quality management has been displaced by
Q42: A production process consists of the following
Q43: W.Edwards Deming believed that primary responsibility for
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