W.Edwards Deming believed that primary responsibility for quality improvement rested with
A)the firm's employees only
B)the form's management only
C)research engineers and consulting statisticians only
D)both the employees and management of the firm

Question

Quizplus · Accepted Answer

W. Edwards Deming believed that quality improvement was a joint responsibility of both the employees and management of the firm. He emphasized the importance of collaboration and teamwork between all levels of the organization to achieve continuous improvement. Deming believed that management had the responsibility to provide employees with the tools, resources, and training needed to improve quality, while employees had the responsibility to actively participate in the improvement process and identify areas for improvement.

WEdwards Deming Believed That Primary Responsibility for Quality Improvement Rested