During a discussion between the nurse manager and a staff RN about the RN's recent erratic performance on the unit, the RN states: "After my husband announced that he was leaving me, I thought I was dying." Identify the best response by the nurse manager.
A)"Tell me how you were feeling."
B)"That was a pretty unrealistic way to feel.There are a lot of fish in the sea."
C)"Your personal life should not affect the way you perform your job."
D)"You didn't die, did you? You seem okay now."

Question

Quizplus · Accepted Answer

This response shows empathy and encourages the RN to open up about their feelings, which could be impacting their work performance. It also allows for the nurse manager to better understand how to support the RN through this difficult time. Option B is dismissive and could make the RN feel unsupported, while option C is insensitive and shows a lack of understanding about the impact of personal struggles on work performance. Option D is also insensitive and dismissive.

During a Discussion Between the Nurse Manager and a Staff