Which statement by a nurse manager during a staff meeting best demonstrates use of an assertive style of communication?
A)"I am the manager, and we will do it my way."
B)"I'm sorry, but your suggestion was useless to solving the problem."
C)"I really don't care; do it the way you think best."
D)"You have made some good points, but I have another suggestion."

Question

Quizplus · Accepted Answer

Choice D shows an assertive style of communication because it acknowledges the good points made by others while still presenting the manager's own suggestion. This style respects the ideas and opinions of others while maintaining a focus on the task at hand. The other choices all demonstrate aggressive or passive communication styles.

Which Statement by a Nurse Manager During a Staff Meeting