When there is conflict, the first thing that should be done is to:
A) Retaliate (get even)
B) Tell coworkers
C) Document the event
D) Attempt to resolve the conflict

Question

Quizplus · Accepted Answer

Attempting to resolve the conflict should always be the first choice. Retaliating would only escalate the situation and telling coworkers might not be productive. Documenting the event may be important for future reference, but resolving the conflict should still be the top priority.

When There Is Conflict, the First Thing That Should Be