A customer is an individual or business who:
A) Buys a product from you or a competitor
B) Only works directly with your department
C) Buys your company's product
D) None of the above
Correct Answer:
Verified
Q44: A good is:
A) A service
B) An intangible
Q45: Employees help create profit for their companies
Q46: The quality equation is:
A) Profits provide for
Q47: Employees should be:
A) Dependable
B) Responsive
C) Competent
D) All
Q48: _ means customers believe they are getting
Q50: Performance monitors:
A) Is another word for standards
B)
Q51: _ is the treatment an employee provides
Q52: _ is money from sales minus expenses.
A)
Q53: A company has:
A) Internal and external customers
B)
Q54: _ customers include purchasers, vendors, and investors.
A)
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