________ is the treatment an employee provides a customer.
A) Standards
B) Customer service
C) Quality
D) Value
Correct Answer:
Verified
Q46: The quality equation is:
A) Profits provide for
Q47: Employees should be:
A) Dependable
B) Responsive
C) Competent
D) All
Q48: _ means customers believe they are getting
Q49: A customer is an individual or business
Q50: Performance monitors:
A) Is another word for standards
B)
Q52: _ is money from sales minus expenses.
A)
Q53: A company has:
A) Internal and external customers
B)
Q54: _ customers include purchasers, vendors, and investors.
A)
Q55: Creativity is:
A) The same as innovation
B) The
Q56: Customer loyalty:
A) Is an employee's obligation to
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