In a business e-mail, individuals who are named in the message and not included in the "To:" line should:
A) Be in the "cc" line
B) Be in the "bcc" line
C) Be in the "subject" line
D) None of the above

Question

Quizplus · Accepted Answer

Individuals who are named in the message but are not the primary recipients should be included in the "cc" (carbon copy) line. This allows them to be notified of the message content without directly addressing them, which can help to avoid confusion or unnecessary response. The "bcc" (blind carbon copy) line should only be used when it is necessary to send a copy of the message without the other recipients knowing about it. Including individuals in the subject line is not appropriate, as it is meant to provide a brief summary of the message content.

In a Business E-Mail, Individuals Who Are Named in the Message