Forwarding business e-mail messages:
A) Saves time and brings others into the loop on important matters
B) If misused,, can cause conflict and/or embarrassment
C) Should only be done after the proceeding string of e-mails is reviewed
D) All of the above

Question

Quizplus · Accepted Answer

All of the above are true. Forwarding business e-mails can be a useful tool for keeping others informed and saving time, but it should be done with care to avoid any unintentional conflicts or embarrassment. It is also important to review the previous messages in the thread to ensure that the context is clear to the recipient.

Forwarding Business E-Mail Messages